In a hotel, security has to be visible enough to reassure guests and quiet enough not to spoil their stay. Capra Group provides officers chosen for their presentation and manners as well as their training, who act as the eyes and ears of your property.
Hospitality is a large part of our work: since early 2025 our officers have guarded the Voco Monaco hotel in Dubai.
What our hotel security officers do
- Lobby and entrance presence, day and night
- Patrols of guest floors, car parks and back-of-house areas
- Control of staff entrances, deliveries and contractors
- Handling guest concerns and incidents calmly
- Supporting your team during emergencies and evacuations
- Security for weddings, events and functions in your venues
Working with your hotel team
Our officers follow your brand standards and procedures and report to your duty manager or security manager. Lifeguards for your pool and housekeeping support can be arranged through the same team.
Frequently asked questions
Can your officers work to our hotel’s brand standards?
Yes. We brief officers on your standards and procedures before they start, and our supervisors check them on site.
Do you also provide lifeguards for hotel pools?
Yes. Capra Group provides lifeguards as well as security officers, so both can be arranged through one company.